Welcome to Balalm!

These Terms of Use (“Terms”) govern your access to and use of the Balalm website and services (collectively, “the Service”). By using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Service.

 

Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.

Use of the Service

  • You agree to use the Service only for lawful purposes.
  • You will not use the Service to engage in any fraudulent, abusive, or harmful activity.
  • You agree not to disrupt or interfere with the security or performance of our Service.

Intellectual Property

All content, including text, images, graphics, logos, and product descriptions, is the property of Balalm and is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, or reproduce any content without our written permission.

Orders and Payments

  • We reserve the right to refuse or cancel any order at our discretion.
  • Prices, product descriptions, and availability are subject to change without notice.
  • Payment must be completed at the time of purchase.

Shipping and Delivery

We currently ship to the United States only. Shipping times and costs are provided during checkout. Delays may occur due to unforeseen circumstances.

Returns and Refunds

Our return policy allows you to return products within 14 days of purchase. Products must be in their original condition and packaging to qualify for a refund. For more details, please refer to our Return Policy.

Limitation of Liability

Balalm is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Service, including but not limited to product defects, loss of data, or unauthorized access.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the Service constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the United States and the state in which Balalm operates, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: support@balalm.com
Phone: +1 (408) 740 66 50